Just Move In is a concierge service for people moving home. We exist to remove the time, hassle and stress associated with moving in and out of a property, from notifying the local council & water companies, through to setting up energy & insurance. We manage thousands of home moves every month, for hundreds of agencies, including Strutt & Parker, Knight Frank, Carter Jonas and Paramount. We also provide agents with a range of tools to help them effectively manage their properties, saving them a huge amount of time and money.
How are we different?
- We focus on delivering outstanding customer service (4.9/5 from 500+ reviews)
- We manage move-ins AND move-outs
- We manage sales AND lettings moves
- Appointment based - no cold calling customers
- Highly personal service with one concierge manager assigned to each mover
- Broad range of suppliers for every category, from broadband to energy
- 100% renewable energy tariffs only, from the very best suppliers
- No uplifted contract tariffs for our customers - this is unique to our industry
- Certified B Corporation (the equivalent to a Fair Trade coffee stamp, for businesses)
- 'Highly Commended' at The Negotiator Awards 2019www.justmovein.co
Our service is free of charge to agents and customers who come via agency referrals (we charge movers £290 if they come direct to our site, without an agency). We earn revenue in the same way a price comparison site operates, generating a small fee every time a customer takes up a recommendation that we make, on commercial services only. In addition, we provide a range of change of occupancy services - water, sewerage, council, gas and electricity notifications - where we don't earn a penny. This delivers a great service to our agents - and their customers - so it's something we've built into our business model.
AgentOS (Q1 2020)
Veco (Q1 2020)
Dezrez (Q1 2020)
Arthur (Q1 2020)
Setup / Onboarding
Very quick. A 15 minute demo and then agents can begin submitting customers to us right away.
Training & Support
All agencies are assigned an Account Manager, who will be in regular contact to help with queries, support or additional information.
Concierge services for movers
Utilities Management for agents
Insurance for landlords, tenants, buyers and sellers
Problems we solve for agents
We remove all of the administration associated with managing change of occupancy notifications to suppliers, on behalf of landlords. These services, managed properly, for both move ins AND move outs, save agents a huge amount of time on a weekly basis, which results in massive cost savings.
In addition, we enhance the service they offer their customers, both sales and lets, which leads to higher brand engagement and stronger word of mouth referrals.
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